Insights & News page
From insight to implementation
This is your hub for fresh insights, impactful case studies, and the latest news shaping our work across industries. Discover how we’re turning bold thinking into real-world solutions, and stay informed on the trends, innovations, and stories driving transformation.
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Capita secures £62m contract renewal with major European telecom provider
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Capita selected by Kent County Council to deliver enhanced contact centre services
NewsCapita selected by Kent County Council to deliver enhanced contact centre services
Capita has been awarded a 4 year contract by Kent County Council (KCC) to provide contact centre services supporting 1.6 million residents.
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2025 highlights Capita video
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Capita partners with CLCH to enhance patient experience News
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Capita strengthens partnerships with leading brands in Ireland News
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One year of AI transformation: a reflection Capita insight article
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Statement re Exercise of settlement option Capita
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Closed book Life & Pensions resolution Capita
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Trading update for the 11 months to 30 November 2025 Capita
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An interview with Kala Iyer at Capita looks at humanising digital CX
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Capita secures £33m contract extension with leading UK financial services provider



