Our expert services and innovative technology transform revenues and benefits processes for local authorities, helping to deliver a better citizen experience.
Available as a choice of service delivery options, we collect, maximise and distribute local authority revenue, applying our benefits processing expertise to reduce fraud and ensure eligible claimants receive timely payments, whilst generating vital revenue for councils to invest in local services.
Our revenues and benefits management software supports in-house teams to be more efficient, featuring online self-serve portals and the latest automation tools to speed up benefits processing so payments reach vulnerable people more quickly.
of revenue collected from over 1.3 million UK households, reducing pressure on shrinking council budgets and maximising revenue collection to invest back into local services.
paid in housing benefits using our software, reducing the financial strain on households
Watch the video to find out how we're supporting local authorities with revenues and benefits resilience
We consider how organisations can improve how work flows through services, removing the friction that quietly absorbs capacity.
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Improve public sector productivity with better visibility, simpler workflows, automation and AI to release capacity and strengthen service delivery.
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Automation can accelerate productivity, but only when it’s embedded within stable, well understood services, not introduced as a standalone initiative.
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Across public services, understanding what it costs to deliver a service end to end is one of the most important steps to sustained productivity improvement.
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