From firefighting to flow
We consider how organisations can improve how work flows through services, removing the friction that quietly absorbs capacity.
Read moreWith the need to improve staff mobility and for staff to take on new roles whilst embracing the potential of digital, having the right skills is a critical success factor.
Skills building nowadays is key to service improvement and organisational transformation: having the right skills gives employees confidence and reduces stress, forming an important part of the wellbeing agenda.
We understand that healthcare is a diverse and interconnected system of different needs, issues and challenges and have deployed our award-winning training services to whole patient populations, senior leaders, experienced staff and those at the start of their careers, including apprentices.
We provide training and associated support, such as coaching, as well as teaching those increasingly important soft skills, such as creativity, emotional intelligence and decision-making. Our experience enables us to safely manage sensitive training topics such as safeguarding and offender training, where trust and relationships are as important as content delivery.
For healthcare organisations, our learning solutions enable skills to form part of your coordinated response.
Nursing vacancies in 2022, a record high according to the Kings Fund.
How many NHS staff are able to access the right learning and development opportunities when they need to.
Top-performing organisations reported their face-to-face training integrates learning technologies.
L&D teams cite feeling overwhelmed and underequipped for the challenges facing them in 2022.
We support our clients’ transformation agendas by enabling learning cultures, designing digital learning strategies and supporting workforce re-skilling at scale
We provided digital learning to enable use of the lateral flow devices during the pandemic and facilitated the national rollout of testing sites as a result, training over 500,000 people in the process.
We consider how organisations can improve how work flows through services, removing the friction that quietly absorbs capacity.
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Improve public sector productivity with better visibility, simpler workflows, automation and AI to release capacity and strengthen service delivery.
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Automation can accelerate productivity, but only when it’s embedded within stable, well understood services, not introduced as a standalone initiative.
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Across public services, understanding what it costs to deliver a service end to end is one of the most important steps to sustained productivity improvement.
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